For UK adult social care providers
CareHours helps care providers plan safe rotas, track delivered hours and produce inspection and sponsor evidence, all from the same events.
Launching first in Scotland. Pilot places open.
Example: CareHours flags a 52-hour week before the rota is published.
The problem
The rota lives in one tool and attendance in another. Payroll and care records sit apart, and HR files somewhere else again.
When a concern is raised, evidence has to be pieced together after the fact, from sources that were never designed to agree.
CareHours joins them into one record, so the work itself produces the evidence.
Cumulative hours and rest gaps are hard to see while the rota is being built.
Certificate of Sponsorship, pay and delivered hours are rarely compared in one place.
Inspection folders get assembled by hand once a concern is raised.
The platform
Every module writes to the same record, so planning, delivery and evidence stay in step.
Compares Certificate of Sponsorship, contract, payroll-ready and delivered hours, and flags discrepancies for human review.
How the engines workMaps everyday events to CQC, Care Inspectorate, Working Time and sponsor review requirements.
How the engines workBuild rotas with working-time and rest checks as you go.
Leave requests, approvals and availability in one place.
Clock-in with location checks, compared against the plan.
Record administration against the plan, with an audit trail.
Tasks and notes tied to visits and the people who delivered them.
DBS, right-to-work and training status, with expiry alerts.
Visit locations and travel time feeding rota and pay checks.
Advisory and explainable; humans decide.
Early warnings from patterns in your own data. Advisory only.
How it works
Step 1
Set up your organisation, locations, teams and the rules that apply to your service.
Step 2
Bring in staff and contract data. CareHours checks it and highlights gaps before you plan.
Step 3
Build the rota with working-time and rest checks as you go, and fix issues before publishing.
Step 4
Carers clock in and out; delivered hours are recorded against the plan.
Step 5
Compare planned, delivered and paid hours, and review discrepancies with a human decision.
Step 6
Produce time-stamped evidence packs, with the rule versions used, for inspection or sponsor review.
Step 7
Spot patterns and tighten your rota practice over time.
Built for the whole team
Least-privilege access with full audit logging; multi-factor authentication for privileged roles.
Compliance engines
Every alert says which rule fired and which version of it, so decisions can be explained later.
Compares Certificate of Sponsorship, contract, payroll-ready and delivered hours, and flags discrepancies for human review.
Example alert: Delivered hours differ from contract hours for 2 workers. Review.
Maps events to CQC, Care Inspectorate, Working Time and sponsor review, as time-stamped packs with the rule versions used.
Example alert: Evidence pack ready: rota, hours and rule versions.
Checks weekly-hours and rest rules while you build the rota, before anything is published.
Example alert: Rest gap below the required minimum on Tuesday night.
Supports your decisions; does not replace professional immigration, legal or regulatory advice.
Pricing
Prices exclude VAT.
Rules engine, alerts and evidence for small providers.
was £129 a month
£110/month ex VAT
Billed £1,316 annually
✓ You save £232 a year
Everything in Starter, for growing multi-team providers.
was £349 a month
£297/month ex VAT
Billed £3,560 annually
✓ You save £628 a year
Coming soon in Year 2: AI Co-pilot and Predictive Workforce Risk Model.
Get startedGroups and large providers, with a custom SLA.
Contact us
Scottish pilot: free set-up and assisted migration for pilot places.
FAQ
Not yet. We’re launching first in Scotland and working with pilot providers. Join the waitlist and we’ll be in touch about pilot places.
CareHours is designed to run rota, attendance and compliance together. If you already use other systems, we’ll help you import your data and discuss what to keep during the pilot.
CQC (England) and the Care Inspectorate (Scotland) evidence is the focus at launch. Wales and Northern Ireland are planned for later.
No. CareHours supports compliance decisions; it does not replace legal, clinical or regulatory advice. Alerts explain which rule fired so a person can decide.
Access is role-based with least privilege, privileged roles use multi-factor authentication, and changes are recorded in an audit log. We’ll publish hosting and data-protection details before launch.
The AI Compliance Co-pilot and the Predictive Workforce Risk Model are coming soon, in Year 2. They will be advisory and explainable; humans decide.
Starter and Growth are priced per provider, per month or per year, with 15% off when billed annually. Prices exclude VAT. Enterprise is quoted individually.
You’ll be able to change plan later from your billing page.
Create your account and set up your organisation in minutes.